Our Mission

The mission of Elune Art is to provide our clients with the modern web 2.0, innovative, cost- and time -effective solutions for their websites. We strive to accurately represent your values, mission, character and head your site towards your target audience, making it relevant to your market and field. We offer affordable, fast, accessible and user friendly custom designed works which help you grow your audience and business. Elune Art has individual approach to every client, flexible support and services system. Among our services, we also offer site maintenance and extended support, if needed. We are a young company, but we are willing to make a difference!

FAQ


How does the order process go?
  1. Once a client orders one of our services/packages, we will get back to him/her by email to confirm the final price.
  2. After that, the client pays 50% of the final price, and then the design process begins.
  3. When the client is satisfied with the result, the site will be ready to go live.
  4. Once the site is ready to go live, the client has to deposit the rest of the payment to us.
  5. The site goes live and the client gets support for the number of days agreed.

What forms of payments do you accept?

We accept paypal and credit card payments. We do not accept checks, electronic checks, money orders and western union type payments.


How many revisions do you make?

We make up to 3 free revisions, further revisions will be charged $50 per hour.


How does the design process go?
  1. Communicating with a client, understanding the client's goals, audience and preferences.
  2. Establishing timelines and development solutions.
  3. Planning the content and structure of the web site.
  4. Creating the interface.
  5. Showing it to the client, if necessary, revising it.
  6. Coding the interface.
  7. .Showing the coded site to the client, if necessary, revising it.
  8. Site goes live

What are the time estimates for your work?

Time estimates may vary from 3 days up to 2 months, depending on the complexity of the project.


I want to order one of the packages, but i need more      features to it.


When you place an order for a package you want, let us know what additional features should be included, and we will send you a confirmation with the final price.



Your 72hr/5day/10day support is not enough for me,
      i need more.


We can provide you additional support starting from $50 per hour.



Does the design of my site include adding my content
     to it?



No. We do not add content for free. If you need your content to be added into the template we designed for you, we can do it for $50 per hour.



Can you manage/update my content on the site?

Yes, we can manage your content and do the site maintenance starting from $150 per month.


Terms of service

By ordering any service from Elune Art , you (hereafter referred to as 'Client') agree to abide by the following terms of service.

Read our Terms of service

COPYRIGHT AND PERMISSION
It is the sole responsibility of the CLIENT to obtain all necessary permissions and authorizations with regard to the use of all copy, graphic images, company logos, trademarks and or any other supplied material. Every contracted work will be seen as a guarantee that all such permissions have been obtained.

OWNERSHIP
All sites, graphics, and other files created by Elune Art for the CLIENT are the sole property of Elune Art until CLIENT'S balance is paid in full, at which time said sites, graphics, and other files are the sole property and responsibility of the CLIENT.

YOUR INFORMATION
We're always aiming to improve our services for its customers and the more we know about you, the better we can serve you. The personal information that you provide to us through Elune Art enables us to personalize and improve your experience with our company and services for you. Your personal information is collected in a variety of ways such as completing your registration form.

Your information will NEVER be

  • Sold or given away to a third party outside of Elune Art's Services.
  • Used for any other means than to determine the best outline and service our company can provide for your experience with our service.

ACCESS & RIGHTS
Elune art must be granted access to the server directory where the design is to be placed. By signing this agreement, it is also granting Elune Art full "on demand" access to the installed files. CLIENT further agrees that Elune Art shall have the right to remove "our" design from public view for failure to adhere to the terms of this agreement. These could include violating licensing agreement or failure to pay fees duly assessed.

EXEMPTION
Elune art cannot and will not be held responsible for modifications, alterations, or deletions made by any third party. CLIENT acknowledges and agrees that Elune Art has no control over and will not be liable for the unlawful acts of others who access CLIENT'S installed and publicly posted materials.

DESIGNER "BRANDING"
CLIENT agrees that a link will appear at the bottom of each page in the CLIENT'S site. Link will be in the form of a very small graphic and/or text link.

RIGHT OF REFUSAL
EluneArt reserves the right to refuse service for any content deemed inappropriate, illegal or immoral. Elune art may cancel this agreement for failure of CLIENT to abide by these terms.

"SUBMITTED FOR YOUR APPROVAL"
Elune Art will post all site work done to our server for review by CLIENT. This will allow the CLIENT an opportunity to review the appearance and content of scripted material. All custom programming and custom graphics including logos, animations and flash programming provided for CLIENT per the original contract will be considered as part of the finished product even if the CLIENT decides not to use.
If the CLIENT request changes outside the limits of original contract, CLIENT agrees to pay Elune Art web design fees on a per hour basis. Unless Elune Art is notified via email within ten (10) days of posting review, Elune Art will consider the material deemed acceptable by the CLIENT. Payment of the fee balance will then become due.

POSTING TO SERVER
Upon payment of balance, Elune Art will post (install) pages to CLIENT'S server (site location). This may take several days depending on the setup times and server side changes that need to be made.

SERVICE INTERRUPTIONS
CLIENT acknowledges and agrees that Elune Art cannot guarantee constant service because of the variables involved. Circumstances beyond our control include but are not limited to service interruptions caused by Acts of God, telecommunications system failures and server problems.

LIABILITY
Elune Art will not be held responsible for any damages arising from the use, misuse, or implementation of any sites, graphics, or other files created for the CLIENT.

ACCEPTANCE OF TERMS
Placing an order or contracting Elune Art for web design or graphic design will be regarded as acceptance of these Terms and Conditions.

FEES
Fees due are payable by credit cards and via Pay Pal. The initial payment of 50% being due upon signing this agreement. The balance will become due upon completion of the contracted work in accordance with the CLIENT'S original written specifications. Final payment must be received before the site will be "live". All overdue accounts will be assessed a 10% monthly late fee. All payments must be in US funds. PAYMENT MUST BE RECEIVED BEFORE THE SITE GOES LIVE. NO EXCEPTIONS.


Useful Information

Here are some links which you might find interesting to read.
- What is Web 2.0
- How to be a good client