Frequently Asked Questions:

If you have a question which has not been answered here, or you have other inquiries about website design, web hosting, website maintenance, please feel free to contact us.

  • I want to establish a strong presence on the web for myself and/or my own business. Where do I start? If you want to bring your business or your online identity to a higher level and have more people know about you, please revise our Services section and request a quote from us, specifying all the details about your vision. You can also download our questionnaire, which will help you with describing your goals and let us understand all the details about the site you are planning to have.top
  • How do I choose a right web designer to design my website? Practically every company, which does custom web design and development, claims, that they offer the best website designs and the best web services. But how can you choose what's best for you? You are welcome to read this article with tips on how to choose the right web design company.top
  • How much will a website cost me? The price of a website depends on its' volume, complexity and the desired functionality. A small static website's price can start from $500, whereas a big portal or a full ecommerce website with a big number of pages may cost from $3000 and higher. When you submit all the details about the web site you need, we will be able to properly evaluate it and provide you with an affordable price for it.top
  • How long will it take to have my website designed? The time needed to design your web site can range from 2-3 weeks to 2-3 or more months, depending on the number of the pages, the amount of custom programming needed and the number of the revisions required. If you have a certain deadline for your website, we will always try to meet it with you. The time needed for the design also depends on how fast you will provide the content needed for your site.top
  • Can you provide hosting services for my website? Yes, we can register a domain for you and host your site on our server. All our clients get first 3 months of hosting for FREE, and $7/month afterwards.top
  • Will I get an email with my website? Yes, you can get more than one email address to communicate with your visitors. top
  • How does the design process go?
    1. Once you choose us to work on your project, we will send you our questionnaire and our custom proposal to confirm all the details.
    2. After that, we start working on the layout.
    3. When the layout is done, we send it to you for your approval. If you are not happy with the design, we will do 3 revisions for free, and after that all the additional revision works will be charged on the basis of $25/hour.
    4. When the layout is approved, we code the site, perform cross-browser testing, SEO-optimize it and make sure everything works properly. While the site is in the development stage, we will have the site at our server, where only you and us can see it, revise it and work on it. The site will go live when it's 100% completed.
    5. After the site is coded and functional, we show you the results to get your approval
    6. When we get your final approval, the website will be ready to go live, we can install it for you and will provide from 2 weeks to 3 months of free support.
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  • How does the order process go?
    1. Once a client orders one of our services/packages, we will get back to him/her by email to confirm the final price.
    2. After that, the client pays 50% of the final price, and then the design process begins.
    3. When the client is satisfied with the result, the site will be ready to go live.
    4. Once the site is ready to go live, the client has to deposit the rest of the payment to us.
    5. The site goes live and the client gets support for the number of days agreed.
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  • What if I don't like the design? We always pay attention to all the details you provide prior to the beginning of the site's design. In case you don't like the first design we create, we will do 3 revisions free of charge.If you need more revisions, each revision will be based on our hourly rate of $25/hour. Based on our experience of creating sites for different clients, 99% of our clients were happy with the design and didn't need more than 2 revisions.top
  • Will my website be Search Engine friendly? Yes, we create clean-coded and W3C compliant websites, with SEO-optimized code, which makes your sites easy to be accessed by any search engine.top
  • Will everyone see my website the same? We always design websites considering that different people use different browsers and different screen resolutions. Before your website goes live, we make sure it looks consistent in all the popular browsers and screen resolutions.top
  • Will my website be spam-protected? Yes, we provide excellent spam protection and spam-filtering modules with your content management system.top
  • How can I update my website content? We will provide a content management system for most of the sites, which will let you update your site without any html knowledge. If you are not familiar with content management systems, we will provide a basic tutorial on how to update your content. If you have a site which you are not planning to update frequently, you will probably not need a content management system, and in case you need to update some small details on your website, we can do that for you. top
  • Do you provide any training on updating my website? Yes, we make sure that you will be able to add and edit your websites' content quick and easy, and we provide basic tutorials on how to manage your website's content.top
  • What aftersales services do you offer? We offer from 2 weeks up to 3 months of free support, website maintenance (on the basis of $25/hour or a set fee per month), and further website development. We are always available online, and should you have any question about your website or additional work needed, we'll be happy to help you with it.top
  • Who will be the owner of the website once your work is done? After the site goes live, we submit all the files to you and you become the owner of your website. All the files are yours, and should you choose to get another design for your site in the future, you are free to use these files. top
  • Do you redesign existing websites? Yes, we'll be happy to create a better look for your website, enhance its' functionality and structure. You are welcome to request a redesign quote from us at our pricing page, and we'll get back to you right away.top
  • I need to update my existing website, can you help me? Yes, we can help you update the site and provide maintenance for it on a monthly basis, if needed. top
  • Can I accept payments through my website? We can install various applications for your site, which will make this possible. If you are planning to have an online shop, the payments' module will be supplied together with the shopping cart software. If your site is not a shop, but you would like to sell a couple of items, we can also integrate the necessary scripts for accepting payments. top
  • Do I have to keep my website maintained or hosted by Elune Art forever or can I move to another supplier? After we submit the website to you, you become the owner of all the site's files and are free to choose any supplier you wish.top
  • In what formats should I provide images and text for my website? You can provide the text files in any type of format, as long as the text is not an image and is able of being copied. As for the images - we would prefer them to be in the best quality possible. Please do not provide images inside a Word document.top
  • Do I have to provide images for my website or will you do that for me? If you have particular images you need to be used, we would like you to provide those. If you have an online shop, we will need the images of your product in the beginning or in the first half of the project. In case you want us to find the images for your site - we can do that too. We use professional stock images' sites, where we purchase the images for your site in the best quality.top
  • I like a certain design i saw online, can you copy this design for my site? We do not copy or reproduce web designs created by others, since this is against the copyright law. top

Why choose us?

  • 100% Custom made website designs
  • Premium quality
  • Affordable prices
  • No pre-made design templates or design generating softwares
  • Professional web designers only
  • On-time delivery
  • Project complexity is never an issue
  • Free quote option
  • Creative approach to every design
  • 24/7 Support team

What people say:

  • Will Bowen, International Bestselling Author and Speaker - Happy This Year!
    I have worked with several web site builders over the years and Elune Art is by far the best! They far exceeded my expectations, they were quick to respond whenever there was a question or an issue, and they finished their work on time. I plan to use them again and I encourage you to use them as well.

    TripFreakz
  • Dr.Nicole Joseph
    There is nothing more important than the face of your business, that's why I'm glad I hired Elune Art (and worked with Victoria Costa) to design and host my professional website. From the beginning Victoria and her staff were both friendly and professional, working with me on every aspect of my design, including budget, helping me translate my vision into reality. At first I was hesitant to work with a company who was not local to me because I assumed that I would have to meet many times with someone personally to get the site I wanted; however, I found Elune Art to be fair, honest, openly communicative, and non-pretentious. They delivered my website on-time and under budget!! In the end, I can honestly say that the website far exceeded my expectations!! Victoria went above and beyond to add details that were both original and practical and, most importantly, in the spirit of my vision. I am so proud that my site is the face of my business. All my colleagues are envious and assume that they could not afford such a site because it looks like I paid 10xs as much as it cost. I strongly recommend Elune Art for excellent website design, good value, and fabulous customer service!
    Dr. Nicole Joseph, Clinical Psychologist, Vienna, VA
  • Yumi Nakata - Yumitolesson.com

    I am very happy with my new website Elune Art made. Their customer service and talent exceeded my expectation. My new website truly represents my ideas and business identity, and i have been getting compliments from everyone. Their prices are affordable and reasonable for high quality work and services they provide.
    Thank you very much for making this wonderful website, and I look forward to working with Elune Art in the nearest future.
  • Rent My Amarillo
    Elune Art is full of outstanding creativity and a multitude of talents. They are capable of taking a simple idea and creating a complete, eye catching, intelligent website. With impeccable interpretation of client expectations, Elune Art produces a high quality product at an extremely affordable price. No doubt, Elune Art will be our first choice for future website design.
  • Layoutmall.com
    We are extremely happy with our new site. Expect a lightning fast response to questions and great quality designs at an affordable price. We highly recommend Elune Art and will continue to use their services!
    Boyd
  • Sliqtools.co.uk
    I looked for months before finding someone to produce a new website design for my company SliQTools. I not only wanted a fresh, clean and stylish design but I wanted one that took into account SEO aspects. Elune Art fitted my requirements perfectly. Vicky came up with a great, unique and modern looking design in a very short time. I was able to replace the pages on my existing site without losing any position in search engine ranking. I've now used Elune for three web designs and found them to be professional and a pleasure to work with each time. I'd definitely recommend their services.
    Mike
  • Dan Guy
    I've used Elune Art for several different designs now, and each time they've consistently provided an extremely high quality product for of a fraction of the cost of other design agencies I've used in the past. Each design has been very clean and optimized well with full browser support and a minimum of fuss to plug into existing code. Vicky is very responsive, and provides valuable conceptual advice as well as timely status throughout all phases of the project.
  • Blackfoot Hosting Ltd
    I am delighted with our website redesign and wouldn't hesitate to use your services again. The whole process went very smoothly as you seemed to grasp what we wanted very quickly and responded to our requests very promptly with additional features and pages. It has been a pleasure to work with you - thank you again.
    Shirley
  • Opensourcehost and OpenSourceCMS
    "I was very happy with Omega's work. My banners were made quickly, and when I needed a little tweaking to make them perfect it was done without hesitation. Good job."
    Scott Goodwin
  • H-Realms hosting
    "Highly recommended!! Just had some banners made and they were outstanding. Completed several in less than a day, I only had to give some idea of what I wanted and she designed and produced a great set to review before transaction was completed. Will become a repeat customer."
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